The Ultimate Business Building Experience


 The Mystery Shop Like You Have NEVER Seen Before

If you want to make a major impact on your stores, your managers, your districtbmanagers, and your frontline employees, experience a Rick Segel Mystery Shoppingand Reporting Experience.

“Your evaluations were spectacular, but I already knew that from the sounds of laughter and applause coming from your meeting room. 100% of the attendees said ‘bring him back’.”
Hope Silverman, Director of Marketing for The Professional Apparel Association
“Your presentation was simply outstanding. We want you back.”
Melanie Hodges, Retail Alliance, Norfolk, VA
“The best sales training we have ever used.”
Feelin Groovy Enterprises
“The humor, more importantly the information, woke me up not only physically but mentally as well. Your tips will change my business and your anecdotes were refreshing.”
Jennifer Fowler, Executive Director of The Downtown Rock Island Arts and Entertainment District
“Rick, you delivered as promised injecting common sense guidance with equal parts of humor and wit. They loved you.”
Rick Yagjian, President of New England Division of Photo Marketing Association International

Rick Segel has mystery shopped over 500 stores and has developed a program where he mystery shops six to eight of your stores with (or without) hidden cameras

He becomes the customer from hell, and sees how he is treated. After reviewing and compiling his findings, he will deliver his report to your company officials. He also prepares a speech that he will deliver at your next sales meeting, conference, or trade show. The strength of this program is not just in the facts that he finds. And the facts are not just found by looking at the negatives that we all can find while in shopping a store.

The program’s strength and unique success rests in two areas. First, Rick highlights the things the store is doing right. This makes your people feel good about what they do. But the silver bullet in this whole process is the way the information is delivered.

It is a true laugh and learn experience that will become one of the most memorable speeches your employees will ever hear—because it is all about them. It’s more than a mystery shop. It’s more than a speech. It’s a true retail learning experience that’s fun for all. It’s an interesting way to get people to laugh at themselves and some of the things we do without the sting that can come with criticism delivered the wrong way.


Request The Ultimate Mystery Shop Experience:

Bringing you the retail expertise
from over 18 best-selling books
on retailing: