The founder of modern management, Peter Drucker, once said that the best way to predict the future is to create it. This is the mantra for most entrepreneurs and the driving motivation for small business expansion. Extending our company frontier is our way of securing our future and creating our vision. But it will always …Continue Reading »
In New England, over the last six weeks, there has been a phenomenon in retail that has never happened before and I doubt it will ever happen again. It is a situation that has made national and international news, and there will be volumes of books written about what has taken place in Massachusetts in …Continue Reading »
If the real estate mantra is location, location, location, then the one for retail is engagement, engagement, engagement. The more you can reach out to a customer and have the customer reach back to you, the greater your sales will become. In our mobile technology age, engagement has become a social event. Retail sales have …Continue Reading »
Because my original flight was cancelled, I was flying standby. I missed the next flight, which forced me to spend the night in the airport. When morning came, I missed the next six flights. When I finally reached my destination, I found out my luggage had been lost, …Continue Reading »
It’s official—your company has been open for exactly one year. Your sales are starting to increase nicely, your business plan is going pretty much as you had hoped and you have hired a good group of employees.
It’s time to celebrate a successful first year by taking your customer service team to the next level. Consider …Continue Reading »
Here is a dozen of the best merchandising tips from the simple to the superb.Rick Segel
Visual merchandising is the art and science of presenting the products you sell in the most attractive way possible, in order to generate traffic, create interest and buzz—and of course, generate sales!
How do you improve business performance, free up cash and grow your bottom line? By analyzing your inventory turnover. Once you predict what you need and when you need it, you can use revenue as operating capital instead of spending it to support inventory sitting on a shelf.
Inventory turnover is a conventional benchmark that reveals a company’s inventory-management …Continue Reading »
About two months ago I had coffee with one of my closest friends. He was all hyped up, and it wasn’t because of the caffeine injection of a triple espresso. Well, maybe that was part of it. He was jittering with excitement because that morning he had received the call he had been waiting for: …Continue Reading »