Retail Marketing 
Retail Sales Training 
Speaker Programs Choose from a variety of Rick's most popular topics for keynotes, seminars, training sessions and break-outs.
 
WAYS TO WOW!!!
How to Really Impress Your Customers and Keep Them Coming Back
Learn the little things we can do that impress our customers to the point of being true believers. These are the things that make your customers talk about your store to create the all important word of mouth advertising that we all long for. These little things aren't anything--they are EVERYTHING, ranging from the personal call, to the way the store is arranged, to the attitude of the employees, to the thank-you note after the sale. These are proven techniques, not from just the biggies, but a collection of the best creative business ideas that will separate you as one of the leaders.
  • Ways to convert customers to fanatic followers
  • How to differentiate yourself with the unusual and unexpected
  • The how to's of standing apart
  • Learn how to make the exciting difference THE exciting difference

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