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This program is
designed to help you evaluate your
retail business so that you will
have a better understanding of your
strengths, areas to improve, and how
you compare to other retailers. The
9 key areas that will be covered
include store management, product,
pricing, presentation, promotion,
customer engagement, reporting,
profitability, and technology. The
goal is to provide you with the
information that will enable you to
run your business more efficiently,
more profitably, and with more
customer focus. The research for
this program was sponsored by
Microsoft. You will be able to take
home an actual CD version so that
you can take this test over and over
again and see how your business
improves in order to survive and
thrive in this era of hyper
competition. |