Since Apple announced its new mobile wallet Apple Pay on September 9, it’s been the subject of thousands of media headlines. But mobile wallets aren’t breaking news, and companies with plenty of tech credibility, including Google, haven’t successfully integrated mobile wallets into most consumers’ daily payment experience. Here’s a closer look at what’s behind Apple …Continue Reading »
This past weekend became a comedy of errors.
Because my original flight was cancelled, I was flying standby. I missed the next flight, which forced me to spend the night in the airport. When morning came, I missed the next six flights. When I finally reached my destination, I found out my luggage had been lost, …Continue Reading »
By Matthew Hudson
Technological advancements are needed to keep up with consumer expectations in the retail industry. RSR Research reports that 38 percent of retailers believe sales will erode unless they stay on top of technological trends and provide exactly what the consumer is looking for. Here are some upcoming technology trends for 2014, such as …Continue Reading »
Guest Post from Bloomberg.com
U.S. retailers eked out a 2.3 percent sales gain on Thanksgiving and Black Friday, in line with a prediction for the weakest holiday results since 2009.
Sales at brick-and-mortar stores on Thanksgiving and Black Friday rose to $12.3 billion, according to a report yesterday from ShopperTrak. The Chicago-based researcher reiterated its prediction that …Continue Reading »
A.T. Kearney: Brick-and-Mortar Stores Still Key
Consumers in the U.S. and U.K. value the retail store experience on multiple levels, and continue to make the vast majority of their purchases in stores, according to a new study from global management consulting firm A.T. Kearney.
The study, “Recasting the Retail Store in Today’s Omnichannel World,” surveyed consumers …Continue Reading »