As retailers in a competitive marketplace, we constantly look for products that are different and interesting–the kind of products customers see and say “wow.” And we often use that wow factor to gauge our success as a retailer.
The problem is that sometimes we receive a new products that we think are a wow, …Continue Reading »
Probably one of the biggest questions I get asked around corporate culture is this – “Is it really worth all the hoopla or is it just the latest fad like mission statements and morning exercises?” To answer that question, let me quote from a good book (not THE good book, just one worth …Continue Reading »
What is your company’s product? Your first answer to this question will most likely be the obvious. If you are a furniture company, then you would say your product is furniture. If you are a car dealer, then your product is an automobile. If you are a restaurant, then you will say food. This is …Continue Reading »
I just read another story about a retailer who did an event for a local charity. It was a canned food drive in which they asked their Customers to bring in canned food items and in return the Customers received a discount on their purchase. Another story told of a clothing store that …Continue Reading »
Another title of this post could be a line from the old Talking Heads song, Same as it ever was. (gotta love David Byrne) Anyway, I had a meeting last week with a group of executives and we discussed a topic that was exciting to them and repeat for me.